FAQs
GENERAL QUESTIONS
What is Weekend Offender?
Weekend Offender is a British brand known for its distinctive designs and quality apparel. The brand blends contemporary style with classic influences, offering a range of clothing and accessories.
Where is Weekend Offender based?
Weekend Offender is proudly based in the UK, with a focus on delivering British-inspired fashion.
Do you have a physical store?
Currently, Weekend Offender operates online through offenderweekend.com, providing a seamless shopping experience worldwide.
ORDERS & SHIPPING
How long does delivery take?
Delivery times vary depending on your location. UK orders typically arrive within 3-5 working days, while international orders may take longer.
Do you ship internationally?
Yes, Weekend Offender ships to multiple countries worldwide. Shipping costs and delivery times depend on the destination.
Can I track my order?
Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.
RETURNS & EXCHANGES
What is your returns policy?
We accept returns within 14 days of delivery, provided the items are unworn, in their original condition, and with tags attached.
How do I return an item?
To initiate a return, visit offenderweekend.com and follow the returns process outlined in our policy.
When will I receive my refund?
Refunds are processed within 5-7 working days after we receive your returned items.
PRODUCT & SIZING
How do I choose the right size?
Refer to our size guide on offenderweekend.com for detailed measurements to ensure the best fit.
Are your products true to size?
Our products are designed to fit true to size, but we recommend checking the size guide for accuracy.
Do you restock sold-out items?
Restocks depend on demand and availability. Sign up for notifications on offenderweekend.com to stay updated.
PAYMENT & SECURITY
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure payment options.
Is my payment information secure?
All transactions are encrypted and processed through secure payment gateways to ensure your data is protected.
OTHER QUESTIONS
How can I contact customer service?
For any queries, visit offenderweekend.com and use the contact form provided.
Do you offer discounts or promotions?
Stay updated on our latest offers by subscribing to our newsletter or following us on social media.
Where can I find care instructions for my items?
Care instructions are included on the product labels and our website. Follow these guidelines to maintain your items.
Can I cancel or change my order after placing it?
If you need to modify or cancel your order, contact us immediately. Once dispatched, changes cannot be made.
For further assistance, visit offenderweekend.com.